Privacy Policy

Privacy Policy

Last updated: 09/24/25

Supernova Expeditions, LLC (“Supernova Expeditions,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (www.supernovaexpeditions.com), communicate with us by phone, email, or text message, or book services with us.

1. Information We Collect

We may collect the following types of information:

• Personal      Information: Name, phone number, email address, billing information,      passenger details, and other information you provide when booking or      inquiring about a trip.
• Communications      Data: SMS/text messages, emails, or phone calls you exchange with us.
• Website      Data: Information collected through cookies and similar technologies,      such as IP address, browser type, and usage patterns.

2. How We Use Your Information

We use your information for purposes including:

• Providing      and managing bookings, reservations, and related services.
• Communicating      with you regarding your booking, updates, or customer service inquiries.
• Sending      you marketing communications (where permitted by law) — you may opt out at      any time.
• Complying      with legal or regulatory requirements.

3. Data Sharing

• Customer      data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile      opt-in and consent are never shared with anyone for any purpose. Any      information sharing that may be mentioned elsewhere in this policy      excludes mobile opt-in data.

4. SMS/Text Messaging & Opt-In Policy

• We      collect opt-in verbally from our customers. Customers may opt in to      receive messages either in person at our physical location or over the      phone when calling our business.
• Our      staff is trained to ask if the customer would like to opt in to messaging      using the following script:

“By providing your phone number and agreeing to receive texts, you consent to receive text messages from Supernova Expeditions regarding Account Notification, Customer Care. Consent is not a condition of purchase. Message frequency varies based on communication needs. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. Learn more about our business online at https://www.supernovaexpeditions.com.”

• Messaging      Terms and Conditions (FCC-required):
  “By providing your phone number and agreeing to receive texts, you      consent to receive text messages from Supernova Expeditions, from      360-800-3523 regarding account notification, customer care. Consent is not      a condition of purchase. Message frequency varies. Message & data      rates may apply. You can reply STOP to unsubscribe at any time or HELP for      assistance. You can also contact us at 360-800-3523 or      paul@supernovaexpeditions.com. Mobile opt-in information is never shared      with third parties.”

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system can guarantee 100% security.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at paul@supernovaexpeditions.com.

7. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect data from children without parental consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Last Updated” date.

9. Contact Us

If you have any questions, please contact us at:
Supernova Expeditions, LLC
Phone: (509) 699-1453
Alternate Text Line: (360) 800-3523
Email: paul@supernovaexpeditions.com

Terms & Conditions

Last updated: 09/24/25

These Terms & Conditions (“Terms”) govern your use of our website (www.supernovaexpeditions.com), booking services, and communications with Supernova Expeditions, LLC (“Supernova Expeditions,” “we,” “our,” or “us”). By accessing our website or booking our services, you agree to these Terms.

1. Services

Supernova Expeditions provides yacht charters and related experiences. Specific services are described on our website or in your booking agreement.

2. Use of Website

You agree not to misuse our website, attempt unauthorized access, or engage in any activity that disrupts our services.

3. Bookings & Payments

Bookings are subject to availability and governed by the terms of the applicable charter agreement. Payment terms, cancellation policies, and other conditions are outlined in your booking confirmation and charter contract.

4. SMS/Text Messaging & Opt-In

• Messaging      Terms and Conditions (FCC-required):
  “By providing your phone number and agreeing to receive texts, you      consent to receive text messages from Supernova Expeditions, from      360-800-3523 regarding account notification, customer care. Consent is not      a condition of purchase. Message frequency varies. Message & data      rates may apply. You can reply STOP to unsubscribe at any time or HELP for      assistance. You can also contact us at 360-800-3523 or      paul@supernovaexpeditions.com. Mobile opt-in information is never shared      with third parties.”
• Opt-in      may be collected verbally in person or over the phone using the script      provided in our Privacy Policy.

5. Intellectual Property

All content on our website, including text, images, and logos, is the property of Supernova Expeditions, LLC and may not be copied, distributed, or used without our permission.

6. Limitation of Liability

To the fullest extent permitted by law, Supernova Expeditions, LLC is not liable for any indirect, incidental, or consequential damages arising from your use of our website, communications, or services.

7. Governing Law

These Terms are governed by the laws of the State of Washington, without regard to its conflict-of-laws rules.

8. Changes to Terms

We may revise these Terms from time to time. Updates will be posted on our website with a revised “Last Updated” date.

9. Contact Us

For questions about these Terms, please contact:
Supernova Expeditions, LLC
Phone: (509) 699-1453
Alternate Text Line: (360) 800-3523
Email: paul@supernovaexpeditions.com